What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secured vs unsecured forms

    Asked by atpeaker on October 24, 2012 at 01:21 PM

    I just received the message below.... When I originally created the form I didn't realized that it was secured which isn't necessary.  I've since removed the secure link.  Am I now good for 100 free submissions per month?



    ellenvictor@q.com or atpeaker@wbhsi.net

    Dear atpeaker,

    You have currently reached the limits of your account. Your forms will be disabled Thursday at 12pm EST. Free accounts are limited to 10 SSL submissions per month.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team

  • Profile Image

    Answered by moonzkie on October 24, 2012 at 01:30 PM


    I have reset your SSL submissions counter. Just have in mind that resetting submission counts can be done once.

    Thank you.