How can I solve the problem of form not found and account suspended

  • Segun
    Asked on March 16, 2018 at 12:45 AM

    Hello,

    Please my form is saying "form not found" and account is suspended since last night. Please help!!!!

    Jotform Thread 1416976 Screenshot
  • Jed_C
    Replied on March 16, 2018 at 7:22 AM

    Your form/account has been disabled due to copyright issue. Are you able to provide us with supporting document(s) that you own the content shown in your form?

    Looking forward for your response. 

  • Segun Fatudimu
    Replied on March 16, 2018 at 8:09 AM

    Yes I can provide you with any evidence you may require, Please can you be specific on which documents you'll like us to provide ?

  • Segun Fatudimu
    Replied on March 16, 2018 at 8:32 AM

    https://today.appstate.edu/2018/03/06/lutabingwa


    The article above explains the project 


    Please kindly help restore as soon as possible. 


  • TREVON
    Replied on March 16, 2018 at 11:05 AM

    Would you kindly provide link to documents about your organisation including any document other than the publication that indicates you are mandated to conduct the project and if possible provide us with your domain name/website where we can confirm this information.

    Once we confirm the above we will re-instate your account.

  • TREVON
    Replied on March 16, 2018 at 1:36 PM

    The documents you have shared have been approved and you account has been activated. We sincerely apologise for any inconveniences caused.

    I would also recommend to avoid any future inconveniences kindly change your email to an email from your domain name.