- SegunAsked on March 16, 2018 at 12:45 AM
Please my form is saying "form not found" and account is suspended since last night. Please help!!!!
- JotForm SupportJed_CAnswered on March 16, 2018 at 07:22 AM
Your form/account has been disabled due to copyright issue. Are you able to provide us with supporting document(s) that you own the content shown in your form?
Looking forward for your response.
- Segun FatudimuAnswered on March 16, 2018 at 08:09 AM
Yes I can provide you with any evidence you may require, Please can you be specific on which documents you'll like us to provide ?
- JotForm SupportTREVONAnswered on March 16, 2018 at 11:05 AM
Would you kindly provide link to documents about your organisation including any document other than the publication that indicates you are mandated to conduct the project and if possible provide us with your domain name/website where we can confirm this information.
Once we confirm the above we will re-instate your account.
- JotForm SupportTREVONAnswered on March 16, 2018 at 01:36 PM
The documents you have shared have been approved and you account has been activated. We sincerely apologise for any inconveniences caused.
I would also recommend to avoid any future inconveniences kindly change your email to an email from your domain name.