What is submissions storage?

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    sousvide2018
    Asked on March 16, 2018 at 09:51 AM

    Hi Jotform,

    I have created a form now - and upgraded to bronze - which means unlimited storage of submissions, but why is it telling me i have 2 out of 1000 then?

    Thanks

    BR
    René 

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    Kiran
    Answered on March 16, 2018 at 12:01 PM

    I have checked your account and see that it is now upgraded to Silver from Bronze again. Please note that the submissions storage is different from the monthly submissions. The monthly submissions is the number of submissions that you can receive through your forms every month while the submissions storage is the number of submissions that you can store in your JotForm account. Please note that Free accounts are limited to store only 500 recent submissions in the account. The 1000 submissions that you are referring in the Bronze plan is the monthly submissions that you can receive every month.

    If you have any further questions, please let us know. We will be happy to help.