-
smillAsked on March 16, 2018 at 1:41 PM
When I try to submit the form from the embedded website the button says please wait and never goes through. This is not the case when it is used just through a link. I will leave a screen shot and URL. Please help me figure this out.
I also just realized it will not let me enter the card info on the embedded form. I'm not sure what is causing this either.
When I view the form on a phone it brings up a warning that talks about only working on sites that use HTTPS which our website is protected by
Page URL: https://acelawncare.com/payment -
Mike_G JotForm SupportReplied on March 16, 2018 at 2:57 PM
We would like to apologize for any inconvenience the issue is causing you. I see that you have embedded the form using its Embed Script and I can confirm that it is not working also on my end when I tested it on the website you shared.
May I suggest that you try embedding your form using its Iframe Embed code, please?
I hope this helps. If you have other questions or concerns, please feel free to let us know.
-
smillReplied on March 16, 2018 at 3:05 PM
This worked. Thank you so much