My form will submit from the link but not from the website it is embedded on.

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    Asked on March 16, 2018 at 01:41 PM

    When I try to submit the form from the embedded website the button says please wait and never goes through. This is not the case when it is used just through a link. I will leave a screen shot and URL. Please help me figure this out. 

    I also just realized it will not let me enter the card info on the embedded form. I'm not sure what is causing this either. 

    When I view the form on a phone it brings up a warning that talks about only working on sites that use HTTPS which our website is protected by 

    1521225871Form Screen Shot.jpg

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    Answered on March 16, 2018 at 02:57 PM

    We would like to apologize for any inconvenience the issue is causing you. I see that you have embedded the form using its Embed Script and I can confirm that it is not working also on my end when I tested it on the website you shared.

    May I suggest that you try embedding your form using its Iframe Embed code, please?


    I hope this helps. If you have other questions or concerns, please feel free to let us know.

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    Answered on March 16, 2018 at 03:05 PM

    This worked. Thank you so much