When I close the window of jotform the form go unaviable??

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    grisu59
    Asked on October 24, 2012 at 06:00 PM

    When I close the window of my btowser where I mange the form 

    the form becoen unaviable

    http://primariedemocratiche.it/?page_id=32

    Why?

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    Mike_T
    Answered on October 24, 2012 at 06:08 PM

    As far as I can see, mentioned form is disabled. Please re-activate your form, to do this, go to My Forms, right click on your disabled form, and select the Enable form option.

    I do not know about any feature that can disable your form once you close the JotForm builder. There is a chance that you have accidentally disabled that form.

    Thank you.

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    Claudio
    Answered on October 25, 2012 at 01:12 AM

    Of course I did this but still the form went DISABLED after some time

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    Goldo
    Answered on October 25, 2012 at 04:03 AM

    I have just checked the page and the form is up and running. There must have been just a slight delay after you've enabled the form.

    Let us know if you happen to encounter the same issue. Thanks!

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    grisu59
    Answered on October 25, 2012 at 04:29 AM

    I understood my mistake

    In the preference options --> Form Limits there is the option SUBMISSION LIMIT

    I thougt that was the limit of submission for each user, so I set to 5

    But seems that it's the TOTAL limit of submission, so every 5 submission the form was DISABLED!!!!

     

    Anyway will be fine have a limit of submission for each user ;-)

     

     

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    Goldo
    Answered on October 25, 2012 at 04:42 AM

    We are very glad to hear that. Let us know if you have other concerns. Thanks!