What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I close the window of jotform the form go unaviable??

    Asked by grisu59 on October 24, 2012 at 06:00 PM

    When I close the window of my btowser where I mange the form 

    the form becoen unaviable

    http://primariedemocratiche.it/?page_id=32

    Why?

    Page URL:
    http://primariedemocratiche.it/?page_id=32

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    JotForm Support

    Answered by Mike_T on October 24, 2012 at 06:08 PM

    As far as I can see, mentioned form is disabled. Please re-activate your form, to do this, go to My Forms, right click on your disabled form, and select the Enable form option.

    I do not know about any feature that can disable your form once you close the JotForm builder. There is a chance that you have accidentally disabled that form.

    Thank you.

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    Answered by Claudio on October 25, 2012 at 01:12 AM

    Of course I did this but still the form went DISABLED after some time

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    JotForm Support

    Answered by Goldo on October 25, 2012 at 04:03 AM

    I have just checked the page and the form is up and running. There must have been just a slight delay after you've enabled the form.

    Let us know if you happen to encounter the same issue. Thanks!

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    Answered by grisu59 on October 25, 2012 at 04:29 AM

    I understood my mistake

    In the preference options --> Form Limits there is the option SUBMISSION LIMIT

    I thougt that was the limit of submission for each user, so I set to 5

    But seems that it's the TOTAL limit of submission, so every 5 submission the form was DISABLED!!!!

     

    Anyway will be fine have a limit of submission for each user ;-)

     

     

  • Profile Image
    JotForm Support

    Answered by Goldo on October 25, 2012 at 04:42 AM

    We are very glad to hear that. Let us know if you have other concerns. Thanks!