How do i unlock the suspended account?

  • Profile Image
    Jason 
    Asked on March 16, 2018 at 11:13 PM

    Hi there,

    My Account has been suspended, may i know how do i unlock the account?

    Regards, 

  • Profile Image
    Adrian
    Answered on March 17, 2018 at 09:09 AM

    You have two accounts with the same email address (eecwestgate@eagleeyecentre.com.sg).

    Account 1 username: PFF
    Account 2 username: eecwestgate

    I am not sure why the account with the username eecwestgate was suspended. I have now reactivated your account.

    I suggest you login using the usernames of your accounts.