Can't access any attachments for uploads. .

  • Jeff
    Asked on April 23, 2024 at 1:46 PM

    I bought Jotform for 1 reason, to get uploads from website now I can't pull attachments from emails. Please close my account. Your customer support is non-existant.

  • Harshad_P JotForm Support
    Replied on April 23, 2024 at 1:50 PM

    Hi Jeff,

    Thanks for reaching out to Jotform Support. Can you please provide me with the email address of the account you are referring to and I can take a look at what's going on? Additionally, please let us know your issue about the uploads in the email in a bit more detail and we can try to help you with a proper solution. Also, share the URL of the website where the form is embedded so we can take a look.

    Once we hear back from you we can move forward with a solution.

 
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