some submitted values do not appear on the autoresponder

  • DBEventi
    Asked on March 18, 2018 at 8:50 AM

    I will send you a screenshots.

    There aren't these two spaces in the email from the autoresponder, they should be there .

    Jotform Thread 1418604 Screenshot
  • liyam
    Replied on March 18, 2018 at 9:22 AM

    Hello DBEventi,

    I noticed that on your autoresponder email alert, the variable for these fields are not available in the email template:

    15213792042018 03 18 2118 Screenshot 10

    However, I have now fixed it for you and it values for the said fields should appear the next time the submission is made through your form.

    If you have other questions, please let us know.