Can I Mark a Submmision Approved after Denial

  • Harrison Leffel-Jones
    Asked on April 23, 2024 at 2:49 PM

    Hi Team,

    We have an apporval flow set up with our form https://leap.jotform.com/240265044752048

    I want the ability to mark the submission as approved in the table even if one of many of the approvers deny it. The use case for this form is small businesses applyingfor support from multiple organizations. One organization may deny them but overall we can still work with them as a client and therefore want to show an approved status.

    I am alright with manually changing it in the table but do not see a way to do this.

    Please advise.

    Thansk,

    Harrison

    Jotform Thread 14186761 Screenshot
    Page URL: https://leap.jotform.com/240265044752048
  • Jefferson JotForm Support
    Replied on April 23, 2024 at 3:16 PM

    Hi Harrison Leffel-Jones, 

    Thanks for reaching out to Jotform Support. I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains how to create a ticket for Enterprise Support here. Please create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly. 

    Thanks for your patience and understanding, we appreciate it.

 
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