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ChantelleRAAsked on March 18, 2018 at 4:32 PM
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Mike_G JotForm SupportReplied on March 18, 2018 at 5:41 PM
I was able to locate the form with the help of the information you showed us in your screenshot.
The form belongs to a guest account (not registered account). We normally transfer forms from a guest account to our user's registered account. However, in your case, the guest account is in a suspension status because the form you are looking for is being flagged for phishing. The form has fields that collect bank details, like credit card number.
I would like to apologize for any inconvenience. Please know that we have an anti-phishing system that automatically put accounts into suspension when found that it contains a form that asks for information which is non-compliant with our terms.
If you would like to collect payments using your form, please check the available payment integrations that currently have — https://apps.jotform.com/search/payment
If you have questions or concerns regarding this, please feel free to let us know.
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ChantelleRAReplied on March 19, 2018 at 3:43 AMI actually just did a test to see if it actually works. I just entered any
details on the form. Cant the info be deleted and forwarded to me. I just
need the form format because I have spent allot of time on it creating it.
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Jed_CReplied on March 19, 2018 at 7:56 AM
You can clone the form and modify if you want. In case your account gets suspended, please reach out to us and we will delete the field(s) that will be flagged by our anti-phishing program.
Please refer to our guide here https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL.
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ChantelleRAReplied on March 19, 2018 at 9:43 AMWhat is the URL for the form?
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Kiran Support Team LeadReplied on March 19, 2018 at 12:11 PM
We have now deleted the guilty fields on the form http://www.myjotform.com/form/80753747857573 and moved it to your account now. However, I notice that the form http://www.myjotform.com/form/80774074301553 is also collecting some sensitive information that could cause the account to be suspended. Please refer to our terms of usage for more information on collecting sensitive information. Please remove the guilty fields on the form to avoid the suspension on your account.
Thanks!
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ChantelleRAReplied on March 20, 2018 at 12:43 PM
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Mike_G JotForm SupportReplied on March 20, 2018 at 1:07 PM
I have moved your concern to a new thread considering it is about another topic.
https://www.jotform.com/answers/1420576
Please refer to that thread to avoid confusion.