Sub user: Use shared folder to avoid limitations

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    Asked on March 19, 2018 at 11:19 AM

    We have many users who have access to one or more folders and forms on our txed gold account. However, when they login they are told they have a free account limited to 100 submissions. Most submissions requirements are much higher. How can we give the sub folders access to the submission levels of the gold account?

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    Answered on March 19, 2018 at 01:08 PM

    Forms in the shared folder will retain the limits of your gold plan account. But forms in you sub users account will be limited by the plan they are subscribed to.

    So to resolve the problem make sure all your subuser's forms are in the shared folder.