I made a reservation for a shuttle which takes me to this site and now I'm supposed to fill out a job request form??????

You have contacted Jotform Support. I want to let you know that Jotform is in no way associated with this website http://www.airportshuttleloscabos.com. They use Jotform as a service to create forms.

I am not sure I understand your concern.

Are you saying that after filling a form (probably this one http://www.airportshuttleloscabos.com/transfersincabo) on this website you were redirected to a job request form?

I suggest you contact the form owner if you have any misunderstanding.

http://www.airportshuttleloscabos.com/cabosanlucas

Email: airportshuttleloscabos@gmail.com