Logo is not showing in preview or print

  • s775522
    Asked on April 23, 2024 at 5:58 PM
    But, have another issue...

    I edited the company logo on the top of the form with "Eastvale Roofing", but in the preview or print, it does not appear.

    I need to have company logo on the invoice or the company information. How do I fix it?

    You can locate the form at: https://www.jotform.com/inbox/241128585105150/5897142825379155401/edit

  • Lesther JotForm Support
    Replied on April 23, 2024 at 6:10 PM

    Hi Shreyas,

    Thanks for reaching out to Jotform Support. I was able to replicate the issue on our end. I suggest creating a new PDF template. The new PDF template will display the logo. Let me show you how:

    1. Go to the PDF Editor page or click here.
    2. Click on the 3 vertical dots on the right of the current PDF template tab.
    3. Select the New PDF Document. Logo is not showing in preview or print Image 1 Screenshot 20

    Give it a try and let us know if you have any other questions.

  • s775522
    Replied on April 23, 2024 at 6:57 PM

    Thanks, Lesther!

 
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