My forms arent loading

  • musicboxnw
    Asked on March 19, 2018 at 1:58 PM

    Hi I can't load my forms? Thanks! 

    I've tried multiple times from different links. 

    https://secure.jotform.ca/form/30457943605255

  • Adrian
    Replied on March 19, 2018 at 2:57 PM

    I have tried opening your forms and they are loading fine on my end.

    My forms arent loading Image 10

    Are you getting an error or something?

    Please try using this link instead. http://www.jotform.ca/form/30457943605255
    Also, try clearing the cache of your browser or using another browser.

    Let us know if the issue persists?

  • Vashti
    Replied on March 19, 2018 at 3:13 PM

    Thanks! It is opening in Chrome now, but still not in Safari, even after clearing history. Any other suggestions? I hope it can work in all browsers.


    Thank you!

  • Adrian
    Replied on March 19, 2018 at 3:40 PM

    I have tried opening your form on two different machines on Safari and the form is loading correctly.

    My forms arent loading Image 10

    1521488266bs machs Safari 11 Screenshot 21

    Are you getting an error in Safari? Can you give us more details? I am not sure if there is a browser extension blocking the form in Safari.

    Can you please try opening the form using the Private Mode of your browser.

    My forms arent loading Image 32

    If the issue is the browser's cache, clearing the browser history will not work. The cache of the browser must be cleared.

    Help Article: How to Empty Cache in Safari for Mac OS X