- musicboxnwAsked on March 19, 2018 at 01:58 PM
Hi I can't load my forms? Thanks!
I've tried multiple times from different links.
- JotForm SupportAdrianAnswered on March 19, 2018 at 02:57 PM
I have tried opening your forms and they are loading fine on my end.
Are you getting an error or something?
Please try using this link instead. http://www.jotform.ca/form/30457943605255
Also, try clearing the cache of your browser or using another browser.
Let us know if the issue persists?
- VashtiAnswered on March 19, 2018 at 03:13 PM
Thanks! It is opening in Chrome now, but still not in Safari, even after clearing history. Any other suggestions? I hope it can work in all browsers.
- JotForm SupportAdrianAnswered on March 19, 2018 at 03:40 PM
I have tried opening your form on two different machines on Safari and the form is loading correctly.
Are you getting an error in Safari? Can you give us more details? I am not sure if there is a browser extension blocking the form in Safari.
Can you please try opening the form using the Private Mode of your browser.
If the issue is the browser's cache, clearing the browser history will not work. The cache of the browser must be cleared.
Help Article: How to Empty Cache in Safari for Mac OS X