Suspended account

  • Fiqrie
    Asked on April 23, 2024 at 10:19 PM

    Hi

    Please advice on how to use jotform bcs my Ipaddress has been block. I cant access to my forms.

    Please help bcs I need to use this soonest possible.

    my ip address: 10.111.4.50

    Jotform Thread 14199691 Screenshot
  • Mightor JotForm Support
    Replied on April 23, 2024 at 11:19 PM

    Hi Fiqrie, 

    Thanks for reaching out to Jotform Support. Your other account is suspended because of Phishing. Please provide the following information to confirm the form's legitimacy:

    1. The URL where your form is used.
    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector. Send this information to reviewers@jotform.com with Ticket #14199691 as your subject. We will let you know about the status of your account after a thorough review of everything.

    Let us know if you have any other questions.

 
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