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brianamimssAsked on April 23, 2024 at 10:39 PM
My form is locked saying I need to upgrade to Gold but as surgery coach we are not a covered entity under HIPPA. Our clients either choose to fill out their information or they don’t so it’s not a requirement for them to fill out the form.
Can you please note my account that we are not a covered entity under HIPPA?
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Mary JotForm SupportReplied on April 23, 2024 at 11:25 PM
Hi brianamimss,
Thanks for reaching out to Jotform Support. I checked and see that your form is currently enabled. Also, there are no HIPAA restrictions. Was this issue already resolved?
Let us know if you have any other questions.
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brianamimssReplied on April 23, 2024 at 11:29 PM
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Mary JotForm SupportReplied on April 23, 2024 at 11:41 PM
Hi brianamimss,
I moved your new question to a new thread and will help you with that here.
Let us know if you have any other questions.