How can we change the username of JotForm account?

  • SummitCommunityAcupuncture
    Asked on March 20, 2018 at 11:55 AM

    Hi, we have changed our business name and want to update our jot form username and url to reflect our name change. Is there a way to do this easily? 

    Previous name was Summit Community Acupuncture, new name is Lakewood Community Acupuncture

  • Victoria_K
    Replied on March 20, 2018 at 12:52 PM

    The username can only be changed by the support representatives and it should not include spaces. I have now checked the availability of LakewoodCommunityAcupuncture and can confirm that it is free. 

    Can you please confirm that you want to change your username to LakewoodCommunityAcupuncture?

  • SummitCommunityAcupuncture
    Replied on March 20, 2018 at 1:05 PM

    Hi, 

    Yes please, can you please change username to 


    LakewoodCommunityAcupuncture


    Thanks! Jamie

  • Victoria_K
    Replied on March 20, 2018 at 1:19 PM

    As per your request, your username was changed from SummitCommunityAcupuncture to LakewoodCommunityAcupuncture. Please clear your browser's cache and log in with your new username.

    Clear-Your-Browser's-Cache

    We will gladly assist if you need more help with JotForms.