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Muller_ClareAsked on April 24, 2024 at 5:45 AM
I HAVE A PAID JOTFORM SERVICE - I understood this meant there would be no advertising on my forms??
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Rene JotForm SupportReplied on April 24, 2024 at 6:49 AM
Hi Clare,
Thanks for reaching out to Jotform Support. Please note that upgrading your account won't remove the Jotform branding from your forms automatically. To remove the Jotform logo from your form's Thank You page, you'll have to disable the Jotform Branding feature from your account settings. Let me walk you through it:
- Hover over to your account Avatar located on the upper right side of the page.
- On the dropdown menu, click Settings.
- Hover over to the Jotform Branding and untick the checkbox next to the Show "Powered by Jotform" on my forms.
That's it. Let us know if there's anything else we can help you with.