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G JuniorAsked on April 24, 2024 at 6:04 AM
I did not have about it that it goes against the rules
Page URL: https://form.jotform.com/223082297388566 -
Jessica JotForm SupportReplied on April 24, 2024 at 7:06 AM
Hi G Junior,
Thanks for reaching out to Jotform Support. We are sorry that you are experiencing this issue. Rest assured that we are here to help you with it. After more checking, it appears your account was suspended due to collecting login credentials. As mentioned in our Terms of Use, it is not allowed to collect login credentials using our forms.
For your account to be unsuspended, we'll need to delete the offending fields from your form. Would you allow us to delete the offending fields so we can reactivate your account?
Let us know if you have more questions.
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G JuniorReplied on April 24, 2024 at 8:48 AM
Yes delete them
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Gian JotForm SupportReplied on April 24, 2024 at 8:55 AM
Hi G Junior,
Thanks for getting back to us. I deleted the offending field and reactivated your account. Please try to log in now.
Let us know if there's anything else we can help.