Problems logging in

  • Wes
    Asked on March 20, 2018 at 6:09 PM

    I hit reset password but never got anything in email to click to reset it.

  • Kevin Support Team Lead
    Replied on March 20, 2018 at 7:18 PM

    I have tested the functionality and I can receive the email with the password reset instructions, I would recommend you to try clearing your browser's  cache and try again, here are some links that will help you: 

    https://www.lifewire.com/how-to-clear-cache-2617980 

    https://www.jotform.com/help/489-How-to-reset-the-password 

    Please  let us know how it goes.