Monday.com integration: Edit values instead of creating a new item

  • jpechmajou
    Asked on April 24, 2024 at 6:47 AM

    Hello -

    I want to have people "Update" their submission in jot form : https://www.jotform.com/inbox/240842395510151/5897188308112897922

    and that those updated values Pass on to monday.com WITHOUT creating a new line item each time in Monday.com

    What is the best way to do this?



  • Mary JotForm Support
    Replied on April 24, 2024 at 8:13 AM

    Hi Jonathan,

    Thanks for reaching out to Jotform Support. I checked, and it seems that this is the normal behavior in the Monday.com integration. It creates a new item instead of editing the values. As an alternative, could you try to update an existing item on monday.com using Zapier by using the Update Item Name action on monday.com.

    How to Update an Existing Item on monday Screenshot 20 Screenshot 10

    Give it a try and let us know if this works for you.

 
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