How do I receive photos and reports by email?

  • Owsley_Jason
    Asked on April 24, 2024 at 8:06 AM

    For some reason I have to login to see responses that have photos. We email a copy of every submission but they do not have a viewable image.



    secondly can o get a weekly email report automatically?
  • Eliza JotForm Support
    Replied on April 24, 2024 at 2:12 PM

    Hi Jason,

    Thanks for reaching out to Jotform Support. It looks like you were not logged in to your account when trying to open attachments on your form submissions. If you don't want to log in every time you open file attachments, you can disable the 'Require log-in to view uploaded files' feature in your account. Let me show you how to do that:

    1. From your My forms page, go to your Account Settings.
    2. Go to Security, and uncheck the Require log-in to view uploaded files option.

    How do I receive photos and reports by email? Image 1 Screenshot 20

    That's it. As for your other question about getting email notification weekly, I've moved that to a new thread. You can check that out here.

    Let us know if there’s anything else we can help you with. 

 
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