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cantorryanAsked on April 24, 2024 at 8:22 AM
When I try to connect to this page by clicking on settings, it does not give me the user list I once had access to.
I tried clearing my cache but that did not help. The entire settings page doesn't appear to be working. -
Sonnyfer JotForm SupportReplied on April 24, 2024 at 8:25 AM
Hi cantorryan,
Thanks for reaching out to JotForm Support. I'm sorry you're having trouble accessing your My Account's page. We are aware of the issue and our developers are already working on a fix. We'll circle back to this thread as soon as we have updates to share.
Thanks for your patience and understanding, we appreciate it.
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Danilo JotForm SupportReplied on April 24, 2024 at 9:13 AM
Hi cantorryan,
Thanks for patiently waiting. I just heard back from our Relevant Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes?
Let us know if you have any other questions.
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cantorryanReplied on April 24, 2024 at 9:20 AMHello! Thank you very much, it is working again.
Shayne Beausoleil
T: +1 972.453.8701
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