I'm not able to access the settings section

  • Richard_Ivanovich
    Asked on April 24, 2024 at 8:26 AM

    Hello,

    Settings section is not open for me.

    Is there any instability on the server?

  • Danilo JotForm Support
    Replied on April 24, 2024 at 8:32 AM

    Hi Richard ,

    Thanks for reaching out to Jotform Support. I'm sorry you're having trouble accessing your My Account's page. We are aware of the issue and our developers are already working on a fix. We'll circle back to this thread as soon as we have updates to share.

    Thanks for your patience and understanding, we appreciate it.

  • Danilo JotForm Support
    Replied on April 24, 2024 at 8:41 AM

    Hi Richard,

    Thanks for patiently waiting. I just heard back from our Relevant Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes? 

    Let us know if you have any other questions.

  • Richard_Ivanovich
    Replied on April 24, 2024 at 9:52 AM

    Yes, it's working now.
    Thank you !

 
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