Cards: Previous button does not go back to the page where it came from when SKIP TO PAGE condition is used

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    eweber911
    Asked on March 21, 2018 at 02:51 PM

    Hi, I have a form I'm trying to build in the app form style.  My problem is with the previous button and conditions.  When you get into my 3rd panel, the previous button takes you back to the second panel, but my next logic actually jumped to the 3rd panel based on login and conditions.  How do I make the previous button jump back to the panel that it came from?

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    Jed_C
    Answered on March 21, 2018 at 04:03 PM

    That is how the previous button works, however, you can add another conditional rule that when user selects a certain option it would skip back the first page "ChatBeacon Cloud".

    1521662589sample_skip_to.png

    Sample:

    1521662532skip_to.gif

    Let us know if you have any questions or if you need further assistance. 

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    eweber911
    Answered on March 22, 2018 at 03:43 PM
    Hi, I'm still having problems with the previous button. It
    doesn't know where it came from, and it goes back to a previous
    panel that should have been skipped. I don't know if my form is
    too complex to do in jotform?
    Eric Weber, President & CEO
    8801 South Yale Ave, Ste 460, Tulsa, OK 74137
    918.388.5900 | ChatBeacon.io ( http://ChatBeacon.io )
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    Review ChatBeacon Live Chat on G2 Crowd
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    ...
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    EltonCris
    Answered on March 22, 2018 at 05:04 PM

    You're right about that I think that should not happen. It should jump back to the page where it came from.

    However, considering that this is card form and it uses a field as the basis of the page, this was probably intentional. I will still submit this to our developers so they can further investigate and hopefully made an improvement if necessary.

    My recommendation would be to use Show/Hide condition and hide multiple fields to skip them. For the card form, this is the proper way to skip to the page.

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    eweber911
    Answered on March 22, 2018 at 05:43 PM
    I’ve just hit a show stopper.
    I was making a pricing widget for monthly or annual subscription
    via stripe. Problem is you can only have one stripe payment form.
    I wanted the user to pick what they wanted then checkout
    accordingly. You can’t programmatically set stipe subscriptions
    to monthly or annually. So, this product unfortunately won’t
    work.

    Eric Weber, President & CEO
    8801 South Yale Ave, Ste 460, Tulsa, OK 74137
    918.388.5900 | ChatBeacon.io ( http://ChatBeacon.io )
    ( https://www.facebook.com/chatbeacon/ )
    ( https://twitter.com/chatbeaconio )
    ( https://www.linkedin.com/showcase/16267800/ )
    Review ChatBeacon Live Chat on G2 Crowd
    ( https://www.g2crowd.com/products/chatbeacon-live-chat/take_survey?utm_source=review-widget )
    ...
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    John_Benson
    Answered on March 22, 2018 at 09:25 PM

    To avoid confusion, we will be addressing your new issue in a new thread. Please wait for my reply on this link: https://www.jotform.com/answers/1423623

    Thank you.

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    arif
    Answered on April 02, 2018 at 07:11 AM

    Hi,

    This should be fixed now.

    Kind Regards