I cannot create Sub-Accounts

  • Profile Image
    Asked on March 21, 2018 at 05:03 PM

    i've removed two old users, and i'm still unable to add a new user.

  • Profile Image
    Answered on March 21, 2018 at 06:30 PM

    Your account is currently on the Bronze plan. The Sub-Account limit for users in the Bronze plan is 3.


    Currently, you have 4 Sub-Accounts. You were able to create more than 3 Sub-Accounts because you were using another plan before.

    Let us know if you have further questions.