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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Clone of Original Changed, but when embed, it goes back to original

    Asked by aracersedge on October 25, 2012 at 11:14 PM

    Hi -

    Today I had you guys help me switch a form that I created on one account, over to another.

    When I logged in to the new account, I could not get my original form to appear, so I cloned it and the clone appeared. I made BIG changes to the cloned form, but whenever I try to embed it, the original form is embedded.

    I tried disabling the original form, but then I got a blank space -- no form, nothing.

    Any ideas?

    Page URL:
    http://northstartest2.com/rentals/reservations/

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    JotForm Support

    Answered by idarktech on October 26, 2012 at 12:18 AM

    Hi there,

    I can view your udpated form here. Please try to clear your browser's cache and recheck your page. If the problem still persist, please try changing "form" to "www" on your form embed code. Example:

    FROM:

    <iframe allowtransparency="true" src="//form.jotform.us/form/22876232819158" frameborder="0" style="width:100%; height:2699px; border:none;" scrolling="no"></iframe>

    TO:

    <iframe allowtransparency="true" src="//www.jotform.us/form/22876232819158" frameborder="0" style="width:100%; height:2699px; border:none;" scrolling="no"></iframe>

    Just update us here if nothing changed. Thanks!