Form: Field inputs not showing

  • FitNewMomof3
    Asked on March 22, 2018 at 10:32 AM

    People aren’t submitting or completing as they can’t see what they are typing in their responses.  

    Jotform Thread 1422880 Screenshot
  • Richie JotForm Support
    Replied on March 22, 2018 at 11:54 AM

    I am assuming this is the form you're working on http://www.jotform.us/form/80803457684161?

    It seems your textbox font color and border color is white, that is why you can't see any text input.

    Kindly go your your advanced designer

    Form: Field inputs not showing Image 1 Screenshot 70

    Here is a screen cast: Form: Field inputs not showing Image 2 Screenshot 81

    When you are in your advanced designer builder, kindly click your textbox and the Textbox Styles option would show.

    Form: Field inputs not showing Image 3 Screenshot 92

    Change your Font color to black and you can also add a border color if you want.

    Form: Field inputs not showing Image 4 Screenshot 103

    then click save changes. After saving click the pencil logo to exit the Advanced Form builder.

    Form: Field inputs not showing Image 5 Screenshot 114

    Here is a sample screenshot.

    Form: Field inputs not showing Image 6 Screenshot 125

    Please give it a try and let us know how it goes.


  • Richie JotForm Support
    Replied on March 22, 2018 at 11:58 AM

    Sorry, I forgot about the Multiple choice.

    Just click the multiple choice field in your Advanced Form builder and change the color to black or any color you want, to show the boxes. Then click save before exiting the Advanced builder.

    Form: Field inputs not showing Image 1 Screenshot 20

  • FitNewMomof3
    Replied on March 22, 2018 at 1:43 PM
    Thank you!!!
    Sent from my iPhone
    ...