How to show and field and then hide a field based off conditions

  • FIGQCA
    Asked on April 24, 2024 at 3:11 PM

    I have a form with mostly hidden elements. The beginning of the form has a multiple choice question (check all that apply). Based off that selection the other parts of the form unhide.

    However, each portion of the form has additional contingencies and I'm having trouble making them work together.

    Example:

    IF: #9 Please select the type of quote. (Check all that apply)

    STATE: Is Equal To

    VALUE: Auto

    DO: Show Multiple

    FIELD: [Fields 11 -28]

    However, I also want:

    IF: #12 Driver's License Status (check all that apply)

    STATE: Is Equal To

    VALUE: I don't have a driver's license

    DO: Hide Multiple

    FIELD: #13 Driver's License State, #14 Driver's License Number


    When I have both conditions set up, the second one isn't applying. (I have several of these that I need to implement)

  • Haseeb JotForm Support
    Replied on April 24, 2024 at 3:36 PM

    Hi Stephanie,

    Thanks for your feedback. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

  • Haseeb JotForm Support
    Replied on April 24, 2024 at 4:39 PM

    Hi Stephanie,

    Thanks for waiting patiently. You have set the first condition right, and it is working as intended. Regarding your second condition, the Driver's License State & Driver's License Number is shown even if you select they don't have a driver's license due to the first condition. As you have already selected these to show when Auto is selected.

    How to show and field and then hide a field based off conditions Image 1 Screenshot 50

    How to show and field and then hide a field based off conditions Image 2 Screenshot 61

    Also, you have duplicate conditions for the first condition which you need to delete:How to show and field and then hide a field based off conditions Image 3 Screenshot 72

    Can you please do the following and check the results of the second condition afterward? Here are the results: How to show and field and then hide a field based off conditions Image 4 Screenshot 83

    Give it a try and let us know if you need any help.

 
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