Submission data is missing for some fields in Google Spreadsheets

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    Asked on March 22, 2018 at 03:51 PM

    When I look at the submission on Jotform I can see all the data, but when I get it on google I only get half of the data. How can I fix the problem?


    P.s It's been like this for a while now,,it use to work

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    Answered on March 22, 2018 at 04:59 PM

    I am not sure if I understand your question correctly. Are the recent submissions missing in the Google Spreadsheet or data missing for some specific fields?

    In any case, can you please remove the integration and add it again? This will create a new spreadsheet and sync all the submission data.

    If you are still having issues, let us know and if possible share the Form URL and the integrated Google Spreadsheet link with us.