Payment info missing from Square

  • baihs
    Asked on March 22, 2018 at 4:54 PM

    Dear Support,

    When we receive a payment from our form, the payment information is truncated from the note field. Is there a way we can include School Name from the form we capture in the square payment? It will be much easier to identify which school paid for the fair. Thanks.

    Jotform Thread 1423470 Screenshot
    Page URL: https://www.jotform.com/build/73305737432152
  • Adrian
    Replied on March 22, 2018 at 6:56 PM

    This email is sent from the Payment Gateway (Square) and unfortunately, we can't help you with this.

    I suggest you contact Square Support for this.
    https://squareup.com/help/us/en/