Can I change my username?

  • eva287
    Asked on March 23, 2018 at 10:10 AM

    Some time ago I created form without paying attention to username. Now I have to use it almost daily and username needs to be "proper".

    Is there anyway username can be changed?


  • David JotForm Support
    Replied on March 23, 2018 at 11:35 AM

    We can indeed change your username for your, however, the username proper is already taken.  Let us know a few other choices in order of preference and if one is available we will make the change.

  • eva287
    Replied on March 23, 2018 at 12:43 PM
    Eva@despatch4u.co.uk
    Or Eva Despatch4U

    Thank you

    Regards
    Eva Zidz

    ...
  • David JotForm Support
    Replied on March 23, 2018 at 12:46 PM

    Symbols like @ and . cannot be used in usernames, neither can spaces.  We could do EvaDespatch4U if that is acceptable.

  • eva287
    Replied on March 23, 2018 at 1:43 PM
    Yes please

    Thank you

    Regards
    Eva Zidz

    ...
  • David JotForm Support
    Replied on March 23, 2018 at 1:46 PM

    The username EvaDespatch4U was available so I went ahead and made the change.  Your username is now EvaDespatch4U.  If you have any custom form URL's set up, they would need to be updated to the new username:

    https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form