PayPal: Cannot complete transaction

  • kruggjr
    Asked on March 23, 2018 at 10:16 AM

    Hi I created an order form and when I submit it and it redirects me to PayPal it will not allow me to pay. When I log into PayPal it just loads and then says Sorry we cant complete your purchase at this time.

    Page URL: https://form.jotform.com/80152615269153
  • aubreybourke
    Replied on March 23, 2018 at 11:39 AM

    Are you trying to pay using the same account as the PayPal integration on your form? It doesn't allow you to do that. Instead you should try a different PayPal account to pay with.