Unsuccsessful payment

  • Michael_Parker_michael
    Asked on April 24, 2024 at 6:54 PM

    I am trying to upgrade my account to Bronze. I have funds on my card but Jotform is saying I have insufficient funds?


  • Catherine JotForm Support
    Replied on April 24, 2024 at 7:30 PM

    Hi Michael,

    Thanks for reaching out to Jotform Support. We're sorry you were having issues updating your account. I checked your subscription, and you're currently under the Bronze plan, so it seems the credit card issue was resolved.

    Let us know if there's anything else we can do for you.

 
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