Account Autosuspended

My account has been suspended for no reason and my form is inaccessible. This causes a big problem because I have thousands of euros worth of advertising running on the form. I need this problem solved ASAP, please. Thank you

Hi Théo,

Thanks for reaching out to Jotform Support. We apologize for the inconvenience. I have checked your account and it was auto-suspended by our system. I've reviewed the form but I did not find any violations, so I reactivated the account. You can log back in to your account.

Let us know if there's anything else we can help.

Thanks, it worked again for a few minutes but the error just happened again. As soon as I try to modify my form the error occurs and my account is suspended, I don't understand.

Hi Théo,

Please allow me some time to check this with the relevant team, I will get back to you with an update.

In the meantime, let us know if you have any other questions.

Hi Théo,

Thanks for waiting. We checked, and it seems that your account is being automatically suspended by our phishing system. We have reinstated and whitelisted your account to prevent auto suspension.

Let us know if you have any other questions.