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DanielAsked on April 24, 2024 at 7:16 PM
I use Jotform to collect information for applications and loans/deals for my buisiness.
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Mafe_M JotForm SupportReplied on April 24, 2024 at 8:09 PM
Hi Daniel,
Thank you for reaching out to Jotform Support. The account is suspended due to phishing activity. The form is collecting sensitive information, which is a violation of our terms of services. In order to reactivate the account, we must delete the offending form.
If you feel that you are a legal institution and that the account should not be suspended, please provide us with the information below:
- The URLs where your forms are embedded and being used.
- Any documents that will prove you are running a legit business.
- Proof of affiliation to any legitimate institutions or your website.
Send this proof to reviewers@jotform.com with THREAD (ticket #) as your subject. We will let you know about the status of your account after a thorough review of it. We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.
Keep us updated and let us know if you need any more help.