Tables: Imports are not progressing beyond 0%

  • cvcbboosters
    Asked on April 24, 2024 at 8:18 PM

    I have tried multiple times to upload a simple Excel file with around 300 records. After 15 minutes, progress has not moved beyond 0%.

    Can someone check my account to see if there is an issue blocking uploads?



  • cvcbboosters
    Replied on April 24, 2024 at 8:52 PM

    And now I just have blank tables with no data imported.

  • cvcbboosters
    Replied on April 24, 2024 at 8:59 PM

    It seems to be an issue with Excel files. When I convert them to CSV and upload, they come through as expected.

  • Sonnyfer JotForm Support
    Replied on April 24, 2024 at 11:05 PM

    Hi Marty,

    Thanks for reaching out to JotForm Support. I'm sorry you're having trouble importing your Excel files. As I understand, you're trying to import your Excel file to a Jotform table, but isn't progressing. Is that correct? I tried uploading a sample Excel file on my end, but wasn't able to replicate the issue. Check out my screencast below to see my results:

    Tables: Imports are not progressing beyond 0% Image 1 Screenshot 20

    Can you please share the file that you're importing? You can upload it to Google Drive or any cloud storage and share the link here so we can test it.

    After we hear back from you, we'll have a better idea of what's going on and how to help.

 
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