Integrations like Google Drive won't complete on the Collaborators end

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    Asked on March 23, 2018 at 08:55 PM


    I am trying to integrate this form ( with my google account and dropbox, but none of the options are working for me. It has been stuck on 

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    Answered on March 23, 2018 at 08:58 PM

    When I leave the page and come back, I instead see this.

    1521853083Screen Shot 2018-03-23 at 7.57

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    Answered on March 24, 2018 at 01:56 AM

    I can see that you are using a collab form URL. Integration requires access to the real owner of the form so it must be done to the form owner's account at least for now.

    Anyway, I was also able to reproduce that problem when integrating a form using the collab URL. It does not complete the integration which I'm sure very confusing. I have escalated this to our developers. Once this is fixed, we will let you know here.