Autofill isn't functioning in the Google Chrome browser.

  • horizonacademy1435
    Asked on April 25, 2024 at 4:27 AM


    I'm not referring to the autocomplete widget; instead, I'm aiming to utilize the browser's saved user information to automatically fill the email field, mirroring the typical behavior seen in many online forms. This feature is crucial as it reduces typing effort and significantly enhances form usability. 


    While this functionality is operational on mobile devices, it's not working on PC browsers. Could you provide some guidance or advice on resolving this issue? Thanks!

  • Kyle JotForm Support
    Replied on April 25, 2024 at 4:41 AM

    Hi horizonacademy1435.

    Thanks for reaching out to Jotform Support. Can you send me the link to your form and the website where the form is located so I can take a look at it for you? The link you shared doesn't have a form embedded in it. Try clearing your browser's data, checking your autofill settings or updating your browser; that can help you fix known issues or bugs.

    Once we hear back from you, we'll be able to move forward with a solution.


 
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