What is the limit for forwarding emails? Why can't I reply to a submission?

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    wongsensei
    Asked on October 26, 2012 at 06:37 PM

    I want to reply to email requests for help. I keep getting an error message "oops, reach your limit".

    What is the limit? I couldn't find any place to check on that.

    Please let me know because if this is going to be an issue, I will have to look for something else to use.

    Thank you,

    Cindy

  • Profile Image
    Mike_T
    Answered on October 26, 2012 at 08:11 PM

    Cindy,

    I can not provide information about exact limit for reply-to emails, but we do have a hourly limit for such emails.

    Please kindly wait some time to bypass that limit, then send your messages. If you need to send a lot of reply-to emails, you may consider upgrading your account.

    We were forced to apply such limit to fight with spammers, we are sorry for the inconveniences caused.

    Please feel free to contact us if you need any further assistance.