Jot forms missing

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    Flowstaff
    Asked on March 24, 2018 at 07:17 PM

    Hi again!

    I just logged into my jotform account to (flowstaff), and looked in the shared forms, under the garvanjotform account and I can only see four jotforms and we had over 10 forms in this account. I'm pretty sure that no one deleted them and the forms are still active, I just can't see them which means I cannot edit them.

    Would you be able to help me out with resolving this? I will also contact our admin for the jotform account to see if anything was changed.

    Thanks,

    Mel

  • Profile Image
    Kevin_G
    Answered on March 24, 2018 at 10:49 PM

    It's most likely that the access to the forms was lifted from the form's owner, as far as I know we do not have any issues with shared forms currently, please kindly contact the account's owner and see if he/she can share you the forms again. 

    Thanks. 

  • Profile Image
    Flowstaff
    Answered on April 09, 2018 at 02:13 AM

    Hi Kevin,

    I contacted our admin and can now see all the forms.


    Thanks,

    Mel