Can't import a form from web page-- "Form cannot be imported" message

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    rsommer
    Asked on October 27, 2012 at 01:26 AM

    Instructions on doing so were clear, so I set up the new account, logged in, and tried to import. With any of four forms, the message is:

     

    Form cannot be imported.

     

    Nothing else. Only anomaly with source forms is that site isn't yet live and address of root for site is xxx.xxx.xxx.xxx/siteownername.  

     

  • Profile Image
    Rodjit
    Answered on October 27, 2012 at 03:59 AM

    Hi,

    If the issue is still happening until now, please let us know from what account would you like your form to be imported so I can do it for you. This is maybe a glitch, but please try to clear your page cache and cookies before doing this.

    I hope this helps and please let us know if the issue do still persist so we can check and investigate further.

    Thanks

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    moonzkie
    Answered on October 27, 2012 at 04:37 AM

    Is it the form from the website that you have provided? If yes, then can you please try to clone the said form again using this link: http://form.jotform.us/22980537963162

    Thank you.