Why is my account suspended?

  • Profile Image
    Lindsey Cruz 
    Asked on March 25, 2018 at 08:10 PM

    I keep getting the following message when trying to login to my newly created account: 

    Login failed - AUTOSUSPENDEd

    How can I regain access??

  • Profile Image
    Answered on March 26, 2018 at 02:59 AM

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "Heading" has fields like "Login & Password" which makes it suspected of being used for phishing.

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. I have deleted the suspected fields from yoru form and activated your account again.

    Kindly refrain from creating form with email/password, login/password or credit card details.