Why don't I receive submissions by email

  • Profile Image
    TV24
    Asked on October 27, 2012 at 10:28 AM

    Hello,

    When I test my form ("Send test message") im Jotform, I receive the form I've created; BUT when sending it from my Website, I do not receive it.... Why?? I don´t know.... I even tried to create another notification....

    my email adress: geral@tv24.com.pt

    Thanks in advance,

    TV24 - Pereirinha

  • Profile Image
    Rodjit
    Answered on October 27, 2012 at 11:30 AM

    Hi,

    Please try to set your form notifications "Sender E-Mail" to noreply@jotform.com;

    Thanks
  • Profile Image
    TV24
    Answered on October 27, 2012 at 01:36 PM

    Hi,

    Thanks - problem solved