Why my account is auto-suspended?

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    Asked on March 26, 2018 at 11:17 AM

    I was just making updates to my form and in the middle of updating it tells me my account is auto-locked?!?!?! Now I have reset my password but still won't let me login. The site is not doing anything when I try to login I've tried chrome and IE!! Please help!!

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    Answered on March 26, 2018 at 12:45 PM

    We're sorry for this inconvenience.

    This happens by our anti-phishing system that checks and disables suspicious forms.

    I checked your form and re-activated your account.

    Let us know if you have any further questions.

    Thank you!