- astoriarentersAsked on October 27, 2012 at 11:44 AM
I have google apps for business set up and working.
All of the forms I have created are not sending notifications either through the test email or by submitting the form. I am particularly interested in the first form i created, the others where troubleshoot attempts.
I have used the sender name: JotForm and sender email: email@example.com options as advised in other posts and nothing has changed.
I have used a google apps email and jotforms without having to do any whitelisting of jotforms IPs and it has worked in the past. In fact I have another account I manage that has no problems with notifications, so I dont know what is happening in this instance.
Also, I have jotform in my secure sender list as well.
Please look into this issue and let me know what else I can do.
- moonzkieAnswered on October 27, 2012 at 12:13 PM
Your email address is in our bounce list and this is the reason:
Reason(s) : 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected.'
Your form should be working fine by now as I remove your email address in our bounce list.
Please feel free to contact us if you need any further assistance.
- astoriarentersAnswered on October 27, 2012 at 12:16 PM
Sweet, its all good. Thanks