Terms & Conditions Widget does not appear in Live Form

  • alamedachamber
    Asked on March 26, 2018 at 1:54 PM

    I've added a Terms & Conditions Widget that shows in preview but not on live form. Does it take time to show or is not working?


    Attached is page 2 of the form. The widget should be just before the signature

    Jotform Thread 1426190 Screenshot
    Page URL: https://form.jotform.com/71117102484144
  • Jan
    Replied on March 26, 2018 at 3:05 PM

    Are you referring to this form (https://form.jotform.com/71117102484144)? I checked the and I can see the Terms and Conditions widget properly.

    152209059603 27 35p3a Screenshot 10

    If you are referring to this form (https://www.jotform.com/42083786688168), then I recommend you to just remove the widget and then add it back.

    I also cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.

  • alamedachamber
    Replied on March 26, 2018 at 3:43 PM
    Thanks, it's there now
    ...