Inquiry about Incomplete Submissions: Required Fields Not Completed

Hello, we are contacting you because we need help. 

We have received two incomplete submissions with fields not completed in fields that are required/obligatory in order to be able to submit the form. https://www.jotform.com/form/232638042902048

We have checked and the fields are required. The missing answers in both cases belong to the fields: Upload a copy of your CV (Curriculum), in English and PDF format only and Upload a sample voice/audio of you speaking in English.

This was in the submissions id: 5898124716767527350

 y 5892727457228614602

We would like to have an answer of what happened.

Thank you

Hi Camila,

Thanks for reaching out to Jotform Support. After checking, I can see that your account is currently a Guest account. Guest accounts are temporary accounts with one-time login only. Can you reach out through the account that the form is currently located at? Once you do that, we'll do a more in-depth investigation and work on finding a solution.

Reach out again if you have any other questions.