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Kimberly StumpfAsked on March 26, 2018 at 3:05 PM
I was working on building a form. Then the site kicked me off. I went to log back into my account, and the site at the login screen says, "Login failed - Autosuspended". So I went and changed my password thinking that was the issue. I am still getting the same reply with the now new password.
Why am I getting this message? How can this get fixed sooner than later?
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Richie JotForm SupportReplied on March 26, 2018 at 4:36 PM
We are sorry for the inconvenience this may have caused. Our anti phishing system auto suspended your account, but as I have checked your forms, it seems that you are not violating any of our -Terms-of-Use
I have now activated your account.
Please let us know if we can be of further assistance.