account suspended

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    Kimberly Stumpf 
    Asked on March 26, 2018 at 03:05 PM

    I was working on building a form.  Then the site kicked me off.  I went to log back into my account, and the site at the login screen says, "Login failed - Autosuspended".  So I went and changed my password thinking that was the issue.  I am still getting the same reply with the now new password.

    Why am I getting this message?  How can this get fixed sooner than later?

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    Answered on March 26, 2018 at 04:36 PM

    We are sorry for the inconvenience this may have caused. Our anti phishing system auto suspended your account, but as I have checked your forms, it seems that you are not violating any of our -Terms-of-Use

    I have now activated your account.

    Please let us know if we can be of further assistance.