Suspended for possible fake service

  • DHaddix
    Asked on April 25, 2024 at 11:27 AM

    arkansasinsuranceplex@gmail.com

    I only created one form for taking car quotes for my insurance agency. Why would you pull it down? I paid $248.00 form. I used your template. you need to reinstate my account or refund my payment.


    Don Haddix

    5012541094 cell

    5012791323 office

    arkansasinsuranceplex@gmail.com


    I have 2 accounts.

    donhaddix@gmail.com

    Jotform Thread 14263741 Screenshot
  • Gian JotForm Support
    Replied on April 25, 2024 at 11:30 AM

    Hi DHaddix,

    Thanks for reaching out to Jotform Support. I see that your account linked to rkansasinsuranceplex@gmail.com got suspended because your form was tagged as a possible fake service since you don't have a business email on your Jotform account.

    To reactivate the account, we need to delete the entire form or you can provide the following details:

    1. The URL where the form is used.
    2. Provide any document that will support your claims.
    3. Website or proof of affiliation to legitimate institutions.

    Send this information to reviewers@jotform.com with Thread #14263741 as the subject line. We’ll let you know the status of your account after we’ve done a thorough review of everything.

    Let us know if there's anything else we can help you with.

  • DHaddix
    Replied on April 25, 2024 at 11:35 AM

    I want my account re-opened and my form not blocked or refund my money. I used your template for an insurance auto quote. arkansasinsuranceplex@gmail.com

    https://form.jotform.com/241086950746160

  • DHaddix
    Replied on April 25, 2024 at 11:37 AM

    website: www.arkansasinsuranceplex.online

  • DHaddix
    Replied on April 25, 2024 at 11:39 AM
  • Gian JotForm Support
    Replied on April 25, 2024 at 11:51 AM

    Hi DHaddix,

    Thanks for getting back to us. We can reactivate your account and keep your forms if you can email those information to reviewers@jotform.com with Thread #14263741 as the subject line. We’ll let you know the status of your account after we’ve done a thorough review of everything.

    Let us know if there's anything else we can help you with.

  • DHaddix
    Replied on April 25, 2024 at 11:55 AM
    You mistyped my email. arkansasinsuranceplex@gmail.com website is
    https://arkansasinsuranceplex.online/
    Thread #14263741 My picture is at the bottom of this email.
    Sincerely,
    *Don Haddix *
    *______________________________*
    ARKANSAS iNSURANCE PLEX
    *100 W Mulberry Ave | Searcy, AR 72143 *
    *Website: arkansasinsuranceplex.online
    <http: />*
    *Telephone: 501.279.1323*
    *______________________________*
    *About Us*
    *Arkansas Insurance Plex was established in 2012. We are proud to serve
    White County and the entire state of Arkansas. We strive to serve our local
    community, neighborhoods, and friends with a variety of affordable,
    dependable choices of insurance. Whether you’re looking for insurance for
    yourself, your home, your car, your family, or your business, we’re here to
    help.*
    ...
  • DHaddix
    Replied on April 25, 2024 at 11:56 AM

    I sent it from this email and arkansasinsuranceplex@gmail.com

  • Harshad_P JotForm Support
    Replied on April 25, 2024 at 12:17 PM

    Hi DHaddix,

    Thanks for reaching out to Jotform Support. I understand you have already sent the email to our review team. Please allow them 24 to 48 hours to review it and one of our team members will get back to you with an update. If it takes more them 48 hours please let us know and we can investigate it further.

    Reach out to us if you need any more help.

 
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